Today, more than ever, businesses are all focused on providing the best-in-class experiences to their customers. And this is precisely the reason why customer relationship management or CRM strategies and solutions have become immensely important in driving companies to success. Organizations are currently increasing their investment in self-service technologies to add a personalized touch in their products. Besides, to stay relevant to tech-savvy customers, companies have placed automation of CRM systems at the front-and-center amongst their business objectives.
In that context, AI-based CRM software plays a crucial role in enhancing companies’ resource management solutions and optimizing operational costs. AI allows enterprises to track their marketing outcomes and provides insights to facilitate programmatic advertising and media buying, customer segmentation, look-alike data modeling, and others. Also, several organizations are prioritizing robotic process automation (RPA) and bots that boost one-to-one interaction with the targeted audience, and eventually enhance ROI. To add, CRM is also getting intertwined with IoT technologies so that organizations can monitor and service their clients in never-seen-before proactive ways.
In the wake of such drastic transitions, we have compiled this issue of PropTech Outlook in order to assist organizations in the task of finding accomplished solution providers to help them navigate the rapidly growing CRM realm. In this edition, we have listed the top 10 CRM solution providers 2020 to highlight the enterprises that can escalate the chances of your growth. Equipped with innovative technological capabilities, these enlisted solution providers are transforming the CRM landscape at the cloverleaf of various disruptive technologies. Besides, the magazine comprises insights from subject-matter experts, CIOs, and CXOs in the CRM sector on the latest industry trends, best practices, recent innovations, and highlights their expertise. We hope this issue of PropTech Outlook helps you build the partnership you and your organization need to foster an environment driven by robust and efficient technology.
We present to you PropTech Outlook’s, “Top 10 CRM Solution Providers - 2020.”